
Downtime Procedures
Downtime Procedures is the podcast where healthcare innovation meets human ingenuity. Hosted by Rich G. Kenny, Chief Clinical Officer at Veritas Labs, and Dr. Dan Weberg, a healthcare leader with expertise in innovation and transformation, this show dives into the real stories behind healthcare’s operational challenges.
Each week features candid conversations with executives, frontline leaders, and innovators tackling everything from workforce transformation to crisis management. Hear how system failures turn into opportunities for innovation, how leaders navigate complexity, and how healthcare can harmonize human touch with digital transformation.
Subscribe now to hear stories of resilience, leadership, and lessons learned when healthcare systems go manual.
Downtime Procedures
04 - BALANCING SAFETY & INNOVATION 💡Rich Kenny & Armando Bedoya on AI Usability and Governance
In this episode of Downtime Procedures, host Rich G Kenny speaks with Dr. Armando Bedoya, Chief Analytics and Medical Informatics Officer at Duke Health, about integrating artificial intelligence (AI) into healthcare. They explore challenges around AI usability, the importance of proper workflow integration, and the significance of a robust governance framework. Dr. Bedoya shares valuable insights on balancing innovation, patient engagement, and maintaining safety in AI deployment.
Best Moments:
(01:25) Discussing AI in Clinical Decision Support
(04:58) Challenges in AI Usability
(08:42) Day in the Life of a Chief Analytics Officer
(10:00) AI Governance and Model Development
(13:04) Operational AI Models and Workflow Integration
(15:31) Governance Process and Real-World Examples
(28:03) Balancing Innovation and Governance
(36:09) Conclusion and Final Thoughts
Guest Bio:
Dr. Armando D. Bedoya, MD, MMCi, brings a rare blend of humanities and healthcare expertise to his role as Duke Health's Chief Analytics and Medical Informatics Officer. With undergraduate foundations in humanities, he approaches healthcare innovation through a deeply human lens. After graduating from Brown University's Warren Alpert Medical School, he completed his medical training at Duke University along with a Master's of Management in Clinical Informatics. He now leads the Analytics Center of Excellence and pioneers the ethical implementation of AI in healthcare. His work includes developing governance frameworks for AI technology while championing health equity initiatives. As both a practicing physician in Pulmonary and Critical Care Medicine and an assistant professor of Biostatistics and Bioinformatics, Dr. Bedoya embodies the intersection of technological innovation and compassionate care, working to shape a future where data serves humanity in healthcare.